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MAS News

14 November Earthquake

Update 15th February 2017

MAS, along with other insurers, is working closely with EQC to allow us to manage Kaikoura earthquake claims without any direct involvement with EQC. This means you don’t have to deal with multiple agencies for your claim – you just need to deal with us.

If you have made an EQC claim through MAS, here’s information on how MAS will manage your claim on behalf of EQC. 

EQC customer entitlements under the Earthquake Commission Act will not change and EQC will still assess land damage claims and coordinate land assessments. Claims for commercial buildings with earthquake damage are not covered as EQC's cover is for homes and not businesses.

The deadline for lodging an EQC claim was 14 February 2017. If you haven’t lodged a claim, you may still be covered by your MAS policy. You’ll find more information here.

Guide to taking photos to support your insurance claim 

What emergency support is available and where can you get assistance? 

Free stress counselling and support available for MAS Members 

This factsheet outlines the services available for those who have received an insurance settlement payment.

If you’ve settled your claim and begun the repair or rebuild process, below is a useful guide to help you through the process. 

Rebuild with confidence -  A guide for homeowners rebuilding after the Hurunui/Kaikoura Earthquake 

Please be assured that MAS will do everything we can to support our Members during this difficult time.

The MAS Team