Our claims team will be operating on reduced hours from 24 December - 3 January (8am-4pm) otherwise normal hours. We have an after hours service who can assist Members in an emergency outside of the hours and on public holidays.
Want to lodge a new claim?
You can visit our make a claim page or call us 24/7 on 0800 800 627 (select option 1).
Want to discuss an existing claim?
You can call us on 0800 800 627 (select option 1) or fill out the contact form below.
Our claims team is available to assist you Monday to Friday 8:00am to 5:30pm.
We have an after hours service who can assist Members in an emergency outside of the hours and public holidays.
Are you calling from overseas?
Please phone +64 4 478 8863.
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