Make a change to a Contents Policy

If you want to update the address where your contents are kept please use this address update form, this form can also be used to update the address for any other product(s) you have with MAS.

If you want to change your payment method, you can set up a new direct debit here.

If you'd like to make a change to your contents policy, please fill in and submit the form below.

For assistance with anything else not listed here, please call 0800 800 627.

Please note, this form is not processed immediately upon submission, and amendments to your policy are not covered until we have reviewed and accepted your request. If you need to urgently amend your policy, please call 0800 800 627.

How Can We Help?

I want to add a voluntary excess to my policy
I want to add/remove someone from my policy
I want to increase/decrease the amount of cover I have
I am moving my contents into storage
I want to cancel my policy

Jewellery and bicycles are covered to a limit of $8,000, personal health items are covered to a limit of $10,000 and any other sports, portable electronic equipment or musical instruments are covered to a limit of $5,000.

Watercrafts less than 4 meters are covered up to $2,000 and any non-portable items and artworks are covered to a limit of $25,000.

Any items over these amounts will need to be specified on your policy.

When you make a claim under your Contents Policy, you will pay a compulsory excess towards the cost of your repairs.

In addition to this compulsory excess, you can choose to add a voluntary excess to your policy. If you have chosen this option and you make a claim under your policy, you will pay the compulsory excess and your voluntary excess, and we will pay the balance of the claim.

If you add a voluntary excess to your policy it may reduce the cost of your annual premium.

If the period of storage is less than 6 months and in a professional storage facility, you are covered automatically under your contents policy, please see the policy wording here. If your contents are going to be stored for more than 6 months or are being stored in private storage – please complete an application here.

Title

Miss
Ms
Mrs
Mr
Doctor

First Name:

Surname:

Member Number:

Phone:

Email Address:

Full address of your contents policy:

I want to:

Add someone to my policy
Remove someone from my policy

Person to add to your policy's Title:

Miss
Master
Ms
Mrs
Mr
Doctor

Person to add to your policy's First Name:

Person to add to your policy's Surname:

Person to add to your policy's Date of Birth:

Person to add to your policy's Occupation:

Person to add to your policy's Home Address:

Person to add to your policy's Relationship to Member:

Effective date to add this person to your policy:

Previous insurance and criminal convictions

The information sought by this question is subject to the rights set out in the Criminal Records (Clean Slate) Act 2004.

Has the person to add to your policy made an insurance claim in the last five years?

If you answered yes, please tell us a bit more (description, year, cost of claim):

Has the person to add to your policy ever engaged in any criminal activity, had any criminal convictions or have any criminal prosecutions pending?

This information is sought subject to the rights set out in the Criminal Records (Clean Slate) Act 2004.

If yes, please tell us more about this (including conviction, sentence and year)

In the last five years has the person to add to your policy suffered any loss or damage to their contents, including theft, malicious damage or burglary?

Please provide full details including description, year and cost.

Has the person to add to your policy ever had any insurer decline their cover, impose special terms or refuse renewal of any policy?

If this has happened, please provide full details.

First Name of person to be removed from your policy

Surname of person to be removed from your policy

Date for removal to take affect:

Please note that we are unable to remove someone from a past date.

Please let us know what excess option(s) you would like to add to your policy and we will advise how much this would reduce your premium by:

$200
$500
$1000
$2000

Date for cancellation of policy to take affect:

If you have paid your policy by credit card or online banking, please advise the bank account number you would like any refund (if due) to be deposited into:

Please note, if you have paid your policy by direct debit, any refunds will be automatically credited to your account and this field should be left blank.

Reason for policy being cancelled:

I want:

to increase the amount of cover I have
to decrease the amount of cover I have

Date for increase of cover amount to take affect:

What is your new increased sum insured?

Note: minimum value is $15k. This value should include the value of any specified items below.

Have you purchased any new items over our limits to be specified?

Please refer to our limits listed at the top of this form.

If yes, please list any specified items to be added to your policy:

Please provide a description, date of purchase and the sum it should be insured for.

If you have a recent valuation for any of the specified items, please upload here :

Maximum 5 files (JPG, PNG or PDF); up to 20 MB per file.

Date for decrease of cover amount to take affect:

What is your new decreased sum insured?

Note: minimum value is $15k. This value should include the value of any specified items below.

What is the reason for decreasing your cover?

Have you sold any of your specified items and need them removed from your policy?

If yes, please list any specified items to be removed from your policy:

Please provide a description and the value it was insured for.

Disclosure of relevant information

I understand that I have a duty to disclose all information that Medical Insurance Society Limited (MAS) may want to take into account in deciding whether or not to accept my application and if so, what terms. I confirm that:

all answers in this application are true and correct and complete.
I have disclosed everything I know that may be relevant to this insurance.

I understand that if I have not disclosed all relevant information that I know, MAS may decline a claim I make under this policy, cancel the policy or treat the insurance as being invalid from the beginning.

Medical Insurance Society Limited has a Financial Strength Rating of A from approved rating agency S&P Global Ratings Australia Pty Ltd and this reflects our ability to pay claims.

Privacy Act 2020

I understand that:

the personal information MAS collects from me will be used to underwrite and administer my insurance.
I am entitled to access and correct the personal information MAS holds out about me, in accordance with the provisions of the Privacy Act 2020.

I authorise MAS to give or obtain personal information about me (relevant to my insurance) to or from others including but not limited to the Insurance Claims Register Limited.

Please tick this box to confirm you've read and understood the declaration above

By completing this form you authorise MAS to collect and use your personal information to contact you about MAS products and services. By providing your email address, you consent to receive emails from us from time to time about our products and services. Any emails we send will contain an option for you to unsubscribe so you can opt-out at any time.

MAS has a lending referral arrangement in place with Westpac. If you have enquired about Loans – Personal or Business, then you consent for MAS to disclose the information provided on this form to Westpac to progress your enquiry.

Medical Insurance Society Limited has a Financial Strength Rating of A from approved rating agency S&P Global Ratings Australia Pty Ltd and this reflects our ability to pay claims.

Make a Change to a Contents Policy

Previous insurance and criminal convictions

Disclosure of relevant information

Privacy Act 2020