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Privacy Policy

Your privacy is very important to Medical Assurance Society (NZ) Limited ("MAS"). Set out below is our privacy policy in relation to our requirements under the Privacy Act 1993.

Information we collect

You are required to provide us with personal details in order to register as a site user or when applying online to become a member of MAS. When you log-on to the registered user part of the site the server will automatically record your visit. This is to help us determine how to tailor the site to your individual needs in the future. We will also collect any information stored on your personal homepage or posted on a site noticeboard to ensure you can access this each time you enter.

The information collected by MAS through your use of this site will be held on MAS's electronic database.

If you do not provide your personal details, you will be able to access public information about MAS, but will not have access to the greater functionality held within the registered user part of the site.

You must notify us, by contacting, if any of the information that you provided when registering as a site user or applying to become a member of MAS changes or becomes incorrect. Please refer to "Changing Your Personal Details" below.

Use of the information collected

The information will be used to compile data relating to the use of our site, including (without limitation), statistical trends, online behaviour and profiles of our membership and site users. Some of that information may be shared with third parties, but only in the form of aggregated, non-personal information. Such information will not identify you personally. When you use the site, we may send one or more cookies to your computer that uniquely identifies your browser.  The cookies can be used to collect anonymous traffic data.

We will not disclose your personal information to any other company or organisation, for marketing or any other purpose, except in the case of posted information on a site noticeboard. In this case, because the noticeboard is an open discussion area, when posting information, you agree to that information being made available to us and any user of this site for any purpose.


MAS has procedures in place to prevent loss, unlawful access, use, modification, disclosure or other misuse of member's information as required by the Privacy Act 1993. 
When entering or accessing:

  1. The Members' part of the site: MAS Members will be required to enter their name and member number before accessing their personal homepage. When obtaining their account balances and account information online, Members will also be required to enter a personal password as an additional security measure;
  2. The Registered Users' part of the site: Site users (visitors who are not Members) must enter their email address and name before accessing their personal homepage.
  3. The public site: No access information needs to be entered.

When both Members and site users access their personal homepage, they will be able to access any personal notes they have posted. The requirements to access these pages only provide a low level of security and as such we recommend you take care when posting information and refrain from posting confidential information.

Changing your personal details Pursuant to the Privacy Act 1993, you have the right to access and to request correction of any of your personal information provided to MAS. If you want to see the information we have stored for you, or if you want to change some personal information, please contact your MAS adviser, either online by email, or by telephone or ordinary post. A fee may be charged for any reasonable costs incurred by us in responding to any such request. This fee will be disclosed to you prior to any costs being incurred.

If you have any concerns regarding your privacy please feel free to contact MAS at any time.

Medical Assurance Society NZ Limited
19-21 Broderick Road
Wellington 6037
New Zealand

Telephone: 04 478 8863
Fax: 04 477 0109